PLD Spring Branch

Position: Receptionist/Administrative Assistant
Essential Duties
  • Walking new clients through service contract, policies, and procedures
  • Following up with potential clients via phone and email
  • Following up with current and past clients via phone and email to check in on progress, offer support, and elicit additional service sales
  • Answering of phones and email, including customer service, redirecting of calls and emails, and follow up
  • Greeting of clients, including monitoring arrivals and departures
  • Maintaining and organizing databases, forms, and paperwork
  • Overseeing vendor interactions, including ordering and greeting and monitoring of vendors when on premises
  • Keeping administrative and lobby spaces clean and organized
  • Other duties and projects as required
  • Excellent customer service skills
  • Excellent sales skills
  • Strong human management skills
  • Attention to detail and quality
  • Excellent organization and systems skills
  • Ability to juggle multiple responsibilities

Contact Peace, Love and Dogs for more information.